SUNDAY, 13 SEPTEMBER

Good afternoon, Paul.

MESSAGE PAID STAFF

From volunteer staff

CONCEPT DEMO

Crew logins

Who's claimed an account and signed in on a device (sample data on this device β€” real accounts come with the full Festaff build).

!
Action needed: 3 staffing gaps remainFront of House has two gaps and Gate B has one shift unfilled for Friday.

Staff confirmed

184/200↑ 12 this week

Shifts covered

92%↑ 4.8% from Monday

Open escalations

73 need attention today

Delivery progress

68%18 days to go-live

FESTIVAL OPERATIONS

Today’s staffing

Overall coverage92%
Gates & arrivals48 / 48Fully staffed
Front of House34 / 362 gaps
Bars & hospitality61 / 61Fully staffed
Site & logistics41 / 432 pending

DELIVERY PULSE

Workstream health

PRs6 active Β· 2 awaiting review
On track
MDS4 deliverables Β· 1 at risk
Watch
ESK board7 open Β· 3 due today
Action
Staff onboarding184 of 200 complete
On track

LIVE FEED

Latest activity

JDJamie Davis confirmed the Friday Gate A lead shift

MKMaya Khan moved PR-042 to review

EREllie Rose raised an ESK escalation for radio allocation

STAFF RADIO

Crew channel

SESandy (Elvis) Β· All crew β€” Welcome in. Use this before the event as well as on site.

JRJohn Reid Β· All crew β€” Staff HQ is by the farm buildings. Check in with Sophie before your first lane.

LAUNCH READINESS

Can it take 12,000 applicants at once?

Yes β€” with the right traffic-shaping in place for February's go-live, and it gets sharper every season after as we tune against real numbers instead of estimates.

Browsing & festival infoCached pages + load-balanced containers scale for free β€” no database hit
Ready
Application submissionsConnection pooling + a submit queue smooth the write burst so the database never gets overwhelmed
Building for Feb
Go-live momentA brief virtual waiting room smooths arrivals over the first minute or two β€” same pattern ticket sites use
Building for Feb
2027 seasonAutoscaling, pool sizes and queue throughput tuned against this season's real measured traffic
Planned

FESTIVAL OPERATIONS

Staffing & shift control

Confirmed

18492% of required crew

Awaiting reply

9Follow up today

Unfilled shifts

3Friday, 16:00–23:00

Priority coverage gaps

AreaShiftCoverageOwnerStatus
Front of HouseFri Β· 16:00–23:0010 / 12A. Morgan2 gaps
Gate BFri Β· 15:30–22:3015 / 16J. Davis1 gap
Site & logisticsSat Β· 07:00–15:0011 / 12R. PatelPending

DELIVERY CONTROL

PRs, MDS & ESK board

To do3
MDS

Confirm supplier access packs

Due tomorrow Β· D. Price

PR

PR-044: Crew portal content

Due 16 Sep Β· M. Khan

ESK

Review radio allocation

Due today Β· E. Rose

In progress3
PR

PR-042: Shift swap workflow

Reviewing Β· J. Davis

MDS

Complete site induction plan

Due 17 Sep Β· R. Patel

ESK

Resolve catering zone access

Due 15 Sep Β· A. Morgan

Done4
PR

PR-039: Staff availability import

Completed today Β· M. Khan

MDS

Issue staff uniform schedule

Completed yesterday Β· D. Price

CREW DIRECTORY

Festival team

Team memberAreaNext shiftAvailabilityStatus
Jamie DavisGates & arrivalsFri Β· 14:30FullConfirmed
Maya KhanOperations supportFri Β· 09:00FullConfirmed
Ellie RoseSite & logisticsFri Β· 12:00PartialPending

SANDY ONLY

Settings

This is where the festival itself gets set up β€” the things regular staff and control room don't have access to.

FESTIVALS

Run by Festaff

    PAID STAFF

    Coming to this festival

    PERMISSIONS

    Who can do what

    Volunteer staffBook their own shifts, message paid staff / their own friends, raise a need or incident β€” no control-room actions
    Paid staff / control roomEverything above, plus assign cover, add shifts, resolve incidents, see reports β€” and their own hours rota (role, post, hours worked) for payroll
    Sandy (this page)Sets up festivals and decides who's paid staff for each one β€” not day-to-day running, that's control room's job

    INCIDENT WORKFLOWS

    Steps staff follow for each kind

    Edited here, shown to staff in the app's Emergency sheet the moment they pick that kind β€” no code change needed. Labels aren't editable, only the steps.

    EXPORT

    Download as CSV

    Hours log is whoever's logged in on the pitch app clocking in/out (single demo user today, not all 144 crew) β€” real data, just not yet a full-roster payroll run.